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Wynwoods' Privacy and Security Policy
Wynwoods
offers secure on-line shopping
Your order and billing information are protected
by Secure Sockets Layer (SSL) encryption. We will
never share your email or billing information
with anyone.
Sales Terms
Welcome to my website featuring my original silver
designs, components and charms. I am very excited
to make these designs available for your own jewelry
work or collection of contemporary artist designed
jewelry. All the elements of my painting and drawing
are captured in these pieces. I have been making
jewelry and painting since I was nine years old
and hope to offer you, my treasured customer,
unique designs and components.
I am continually designing, painting and searching
for wonderful treasures to add to this site. Please
watch us for exciting new charms and beads! I
may have things that will surprise you!.
If you have trouble shopping the site; please
let us know and we will assist in your selections.
Thanks a lot !
Shipping Charges
Most
orders are shipped within 72 BUSINESS hours, but
please allow for
holidays and our rural postal system.
Up to $50 ........ add $5
$50 to 100 ....... add $6
$100 to 299 ....... add $8
$300 to $500 ....... add $13
$500 and up ... call for charges
Shipping charges are non-refundable
Weights
All weights posted on the website are averages.
Each order will be weighed prior to shipping to
get the correct amount.
Terms
No minimum order. Visa, MasterCard, American Express,
or Discover.
All items shipped promptly via first class mail.
Prices FOB Port Townsend. Prices subject to change
with fluctuations in the silver market.
Ordering
Please use our Secure on-line shopping system.
Your credit card and personal information is encrypted
to protect you. We will never share any of your
personal information with anyone.
If you'd rather, email
or Fax your order to Lois. Please include
all stock numbers or prices; it will take longer
for us to process an incomplete order. If we need
to telephone you with a total or for additional
information; your order is also delayed.
Of course, you may call a completed order into
the shop but the staff on hand will not be able
to answer specific questions. Many thanks and
I hope this is helpful.
Returns
ALL returns are subject to a 20% restock fee.
Any merchandise returned without contacting us
first IS charged a 20% restock fee.
All returns must be sent to us in PADDED envelopes
not letter envelopes. In addition if you choose
not to insure the package, we are not responsible
for your loss and will not replace or credit the
items.
Returns are subject to a 20% restock fee unless
we have made a substitution for you in which case
the substituted item can be returned for refund,
exchange or credit at your choice. We ask that
you return the item within 2 weeks. Other returns,
please email Lois and let me know the return is
coming and what we should do about it. We realize
it is difficult to order without physically seeing
an item, so we will try to work closely with you
in making you pleased with your choices.
There are no returns on cut chain, cord or wire.
NO RETURNS ON BOOKS or MAGAZINES so please choose
carefully! Postal charges are non refundable.
Returns made without contacting us first WILL
BE charged a 20% restock fee.
Back Orders
In the event we're out of stock, we will ship
and bill immediately for the items in stock. Backorders
are not kept on file unless you request this service.
If a charm is out of stock; restocking usually
takes 2 weeks. You may reorder at that time. I
am always designing and casting!
P.S.........we do not have computers at the retail
store so please direct specific questions to Lois
via email or fax. I answer email every couple
of days. We do not email confirmation of shipment
unless asked.
Wholesale
WE NEED YOUR RESALE
NUMBER ON EACH ORDER YOU SEND US
Wholesale pricing is available
to qualified individuals and businesses with a
state issued resale number. The number must appear
on each of your orders.
For small wholesale orders under a $100.00
we offer the following courtesy discounts:
10% off your order up
to $ 50.00
20% off your order from
$ 50.01 to $100.00
FOR GRAM WEIGHT PRICING:
minimum $ 100 in RETAIL qualifies you along
with your resale number for gram weight pricing:
up to 100 grams - $ 1.70 a gram
101 grams to 199 grams - $ 1.60 gram
200 grams and up $ 1.40 a gram
(charms weighing less than one gram are charged
at a full gram )
Wholesale discounts are calculated on our end
and will not show up on the email confirmation
of your order.
Returns are subject to a 20% restock fee and
you must contact us first for approval. Postage
and insurance fees are never refunded.
Please place your resale number on our mail
order with EACH order.
This is a per order requirement not a cumulative
amount from other orders. You qualify for either
gram weight pricing or a % discount; not both.
Finished Jewelry sold at wholesale receives
a 10% discount.
Copyright
You are welcome to use these designs as part
of your finished jewelry and you may sell the
pieces or sell the pattern for your piece using
my charms. You can retail them or offer them
as wholesale to your customers. I want you to
use, enjoy and pass these pieces along. If you
have questions concerning the use of my charms
feel free to email me. All individual charms
are protected by copyright laws.
I try to keep my charms affordable for everyone.
Thanks, Lois
Some items shown not actual size.
I
enjoy emailing all of you and will try to accommodate
you or assist in any way I can.
Many thanks,
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