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940 Water Street  ·· Port Townsend, WA   98368 ·· 1-(888)-311-6131
(360) 385-6131    Fax: 1-360-379-1819 · Open Daily 10-5:30 (West Coast Time)
Extended Hours Summers and Holidays


 
Terms and Conditions
 
 


Wynwoods' Privacy and Security Policy

Wynwoods offers secure on-line shopping
Your order and billing information are protected by Secure Sockets Layer (SSL) encryption. We will never share your email or billing information with anyone.



Sales Terms


Welcome to my website featuring my original silver designs, components and charms. I am very excited to make these designs available for your own jewelry work or collection of contemporary artist designed jewelry. All the elements of my painting and drawing are captured in these pieces. I have been making jewelry and painting since I was nine years old and hope to offer you, my treasured customer, unique designs and components.

I am continually designing, painting and searching for wonderful treasures to add to this site. Please watch us for exciting new charms and beads! I may have things that will surprise you!.

If you have trouble shopping the site; please let us know and we will assist in your selections.

Thanks a lot !


Shipping Charges


Most orders are shipped within 72 BUSINESS hours, but please allow for
holidays and our rural postal system.

Up to $50 ........ add $5
$50 to 100 ....... add $6
$100 to 299 ....... add $8
$300 to $500 ....... add $13
$500 and up ... call for charges

Shipping charges are non-refundable


Weights


All weights posted on the website are averages. Each order will be weighed prior to shipping to get the correct amount.


Terms


No minimum order. Visa, MasterCard, American Express, or Discover.

All items shipped promptly via first class mail. Prices FOB Port Townsend. Prices subject to change with fluctuations in the silver market.


Ordering


Please use our Secure on-line shopping system. Your credit card and personal information is encrypted to protect you. We will never share any of your personal information with anyone.

If you'd rather, email or Fax your order to Lois. Please include all stock numbers or prices; it will take longer for us to process an incomplete order. If we need to telephone you with a total or for additional information; your order is also delayed.

Of course, you may call a completed order into the shop but the staff on hand will not be able to answer specific questions. Many thanks and I hope this is helpful.


Returns


ALL returns are subject to a 20% restock fee. Any merchandise returned without contacting us first IS charged a 20% restock fee.

All returns must be sent to us in PADDED envelopes not letter envelopes. In addition if you choose not to insure the package, we are not responsible for your loss and will not replace or credit the items.

Returns are subject to a 20% restock fee unless we have made a substitution for you in which case the substituted item can be returned for refund, exchange or credit at your choice. We ask that you return the item within 2 weeks. Other returns, please email Lois and let me know the return is coming and what we should do about it. We realize it is difficult to order without physically seeing an item, so we will try to work closely with you in making you pleased with your choices.

There are no returns on cut chain, cord or wire. NO RETURNS ON BOOKS or MAGAZINES so please choose carefully! Postal charges are non refundable.

Returns made without contacting us first WILL BE charged a 20% restock fee.

Back Orders

In the event we're out of stock, we will ship and bill immediately for the items in stock. Backorders are not kept on file unless you request this service. If a charm is out of stock; restocking usually takes 2 weeks. You may reorder at that time. I am always designing and casting!

P.S.........we do not have computers at the retail store so please direct specific questions to Lois via email or fax. I answer email every couple of days. We do not email confirmation of shipment unless asked.

Wholesale

     WE NEED YOUR RESALE NUMBER ON EACH ORDER YOU SEND US

Wholesale pricing is available to qualified individuals and businesses with a state issued resale number. The number must appear on each of your orders. In order to purchase wholesale, if you are located in Washington state, we MUST have a copy of your new reseller's permit on file. You can fax it to us at 360-379-1819.  In order to not be charged sales tax, it must be in our files. Of course, you can still purchase wholesale but without the form any Washington state address will be charges sales tax.

We offer the following discounts to qualified businesses
(we need your resale permit number, a copy of your permit if you reside in Washington state) :


Under $50.00: 10% discount  
$51.00 - $100.00:   15% discount  
$101.00 - $149.00:   20% discount  
over $150.00:   charms and beads 30% discount  
    finished jewelry 10% discount
vintage items 10% discount
 
Brick & mortar bead stores - call us for additional discounting!
  1. Minimum order amounts exclude shipping.
  2. Wholesale discounts are calculated on our end and will not show up on the email confirmation of your order.
  3. Returns are subject to a 20% restock fee and you must contact us first for approval. Postage and insurance fees are never refunded.
  4. Please place your resale number on our mail order with EACH order.
  5. This is a per order requirement not a cumulative amount from other orders.
  6. Finished Jewelry sold at wholesale receives a 10% discount.



Copyright


You are welcome to use these designs as part of your finished jewelry and you may sell the pieces or sell the pattern for your piece using my charms. You can retail them or offer them as wholesale to your customers. I want you to use, enjoy and pass these pieces along. If you have questions concerning the use of my charms feel free to email me. All individual charms are protected by copyright laws.


I try to keep my charms affordable for everyone. Thanks, Lois

Some items shown not actual size.

I enjoy emailing all of you and will try to accommodate you or assist in any way I can.

Many thanks,

Love, Lois

   

 


Sales Terms | Privacy/Security Policy | Mail/Fax Order Form

© Lois Venarchick, 2001, 2004
Port Townsend, WA